Testimonials for our Luxury Travel Agency
"An indispensible travel agent is like a seasoned concierge: better connected than the internet, faster than a T3 line, able to book the unbookable with a single call."
- Conde Nast Traveler
Testimonials from the Virtuoso Network Travel Advisor Website
Shari always responded to our questions and concerns in a timely, informative and friendly way. She really puts her heart into helping you have the best experience possible. We had a fabulous experience at Canyon Ranch! Shari was able to get a competitive price with extra amenities which made the trip even better.
Great to work with Juan. very helpful with his suggestions and willing to listen to our suggestions as well. great with the follow up and making hotel and tour reservations for us. for sure will use Juan and Lisa again! thanks you for making our trip so memorable!
Lisa Primmer was excellent. First time I ever used a travel agent and she was incredible
Juan helped me plan a last-minute family trip to Italy. He suggested and booked hotels in each city, helped book rail tickets and also researched and booked some of our private tours. He had wonderful advice on how to plan the trip. He checked in with me during our trip and when we had an issue with our train tickets, he worked until he was able to resolve the issue, securing a refund. I would definitely recommend Juan!
Lisa Primmer was wonderful to work with in planning our most recent trip. We’ve worked with her several times before for resort selection/hotel booking. This time she not only helped research options and book accommodations, but she also booked our overseas flights (multiple legs) and transportation. Lisa was able to get us competitive pricing and upgrades upon check-in. She handled all of the detailed of our trip beautifully. I will absolutely use her again!
Shari Weinstein has gone over and above any and all expectations. Not only does she really know her stuff regarding destinations, hotels , excursions, restaurants etc, her dedication, patience and followup are top notch. After working on a few GREAT travel experiences, I turned to Shari for help when my family was displaced from our home following a water intrusion event. This was an overwhelming, devastating experience compounded by the fact that it occurred 2 weeks before Christmas. Shari took control and during the holiday season was able to arrange extended stay accommodations at the 4 Seasons Aviara at an incredible rate with absolutely no stress on our part. As our situation ebbed and flowed, she was unflappable and continually negotiated solutions regarding extra rooms for visiting kids, breaks in our stay and changing circumstances. I simply cannot imaging what this experience would have been like without her help. Cannot recommend highly enough!!!!!
Kristen is really terrific to work with. She is thoughtful in our planning of our trips and gives us good options for our family travel. Kristen works very closely with the local experts/guides to be sure we have the best components of our trip planned. Kristen gets back to us quickly and is always very positive to work with.
Awesome! She is great - she understands needs/desires. She is responsive, helpful providing guidance, professional. She checked in on us during the trip without being intrusive. I would recommend her to anyone.
Whether it is a straightforward business trip or a trip where my son has to be farther from Shanghai to Istanbul to meet my daughter and I flying in from New York City to start a 10 day track through Turkey and Greece… There is no one I would trust with my family and with the critical times that her mother has to create memorable experiences for her children. I know that they are limited in number and thank Kristen for taking care of them for me so that I have no worry And can only plan how to best enjoy
Kristen seems to read my mind and know exactly what we need to make a trip easy and successful. We were making a short visit to Seattle and the flights, car rental, and hotel met our needs perfectly. Travel can be stressful but Kristen and her team make it seamless!
Kristen had wonderful suggestions for hotels, which we loved all of them! She found us great flights from SFO to Heathrow and Paris back to SFO. She was timely and responsive to our needs. Always felt if there was a problem while we were away, Kristen would be there to help us out. I plan on using Kristen again and have already recommended her to friends in Larchmont, NY and in CA. She is invaluable!
Kristen and her staff are awesome! I would highly recommend them. They will work with you and your budget. She and her staff were instrumental in helping my husband and I return early from Spain when he became ill. Within hours of contacting her, she had our flight changed and we were able to get home the next day. Thank you Kristen for giving us one less thing to worry about!!!
Kristen never disappoints us and this trip to Peru may have been the best ever! Everything was meticulously planned down to the smallest detail. Our guides treated us like special guests, our hotels were outstanding, and the itinerary robust and tailored to our likes. Kristen patiently answered all of my questions prior to the trip - everything from vaccinations to proper tipping guidelines. I never plan a trip without her!
Kristen was fantastic . We were a group of 12 and she helped put together a great trip within our budget. The trip was perfect from beginning to end . No problems at all and it helped that we had perfect weather .
Working with Kristen is always a pleasure. She is full of great ideas, understands what we're looking for, and super responsive. She's also so thoughtful! We receive a great package just before we leave with all our travel documents and little gifts to make the trip easier, and she reaches out to check in while we're on our trip. She's a treasure!