The rooms, the food and the people make Rosewood Mayakoba Special. What makes it memorable are the little things. The staff leaving eye glass cleaner next to your glasses. The beach staff remembering that you like your margarita at 4. The morning coffee made exactly to your liking. Raul & Mateo made us feel at home at the beach. Our concierge, Alba & Rubi, spoiled us with the details. Juan our dinner waiter at Casa del Lago & Ricardo at the beachside restaurant made our dinners special. The staff truly went way beyond their way to make our stay a memorable one.